Right of withdrawal
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed.
You have the right to withdraw from this contract within fourteen days without giving any reason. The revocation period is fourteen days from the day you or a third party named by you, who is not the carrier, have or has taken possession of the goods. To exercise your right of withdrawal, you must contact us:
Organic Workout Sportahrung UG (haftungsbeschränkt).
Tel: 0721 95965609
Through an explicit declaration (mail, e-mail, return form) about your decision to revoke this contract. To comply with the revocation period, it is sufficient that you notify the exercise of the right of revocation before the expiry of the revocation period.
Consequences of the revocation
If you withdraw from this contract, we must refund all payments we have received from you, including delivery costs (except for any additional costs resulting from choosing a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days of the day on which we received a declaration of withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction unless expressly agreed otherwise with you; in no case will you be charged for this repayment. We may refuse a refund until we have received the goods or proof that you have returned the goods, whichever is earlier. You must return or hand over the goods to us without delay and, in any case, no later than fourteen days from the day you notified us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.
You shall bear the direct costs of returning the goods.
You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that are not necessary for checking the condition, properties and functioning of the goods.
Exclusion or premature expiry of the right of withdrawal
The right of withdrawal does not apply to contracts
- for the delivery of goods which are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are tailored to the personal needs of the consumer;
- for the delivery of goods that can spoil quickly or whose expiry date would be exceeded soon;
The right of withdrawal expires prematurely in the case of contracts for the delivery of
- sealed goods that are not suitable for return for health protection or hygiene if their seal has been removed after delivery.
g link: www.ec.europa.eu/consumers/odr